FAQ

  • HSPT GoldenRainbow 10+ is designed and built as "personal machine." (VsÉ Commercial). Even if it could make more, the recommended usage is to make an average of 2 to 3 packs a day or less.
  • Operate in an environment well ventilated and not exceeding 50% humidity
  • If you favorite tobacco brand requires to regularly be chopped to reach the recommendations, a small electric food chopper can be found on e-commerce websites. Tobacco Tube Cut Size give the best results.
  • Check regularly your tobacco moisture percentage (ideal 14 to 15%)
  • Give regular "rest" to the machine between successive cycles (use this time to clean your machine). 

    Cleaning:
  • Ideally, clean the machine after each cycle, never after more than 3 cycles. Empty of all supplies, run a cycle . Open your machine tobacco hopper and drawer and check-up the machine upside down. This will removed any tobacco residues stock in the machine. Then clean your machine as described in your machine Instruction Manual
  • When you production it over for the day, never let tobacco inside the hopper and clean fully your machine as described above. 

    It is a lot of supplies brands on the market; don't hesitate to test different ones and compare results. 

    Sales Tax Policy 
    Items ordered from HSPT Golden Rainbow Inc. may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. 

    Can I use the HSPT Golden Rainbow to roll other types of tobacco or smoking products? 
    No, the HSPT Golden Rainbow is a humidity controlled product designed specifically to work only with cigarette tobacco. 

    Returns and Refunds 
    Please contact HSPT Golden Rainbow Inc. to get information about any additional policies that may apply: